The Couch Company Warranty
Frame: Lifetime – Warranty does not cover abuse to furniture, only wear and tear. (Kiln Dried hardwood framing)
Cushions: 2 years
Workmanship: Lifetime on all seams, pillows, and button tufts.
Sunbrella Fabric: 5 year warranty (Highly recommended with kids or pets)
Fabric: No warranty, but guaranteed to be free of manufacturer defects. We hand pick the best fabric options available.
Damages: Must be reported immediately. We highly recommend you inspect your merchandise immediately upon receiving. (Including missing legs, missing pillows, wrong leg color, wrong fabric, or ripped fabric). Please refer to our Legal page for further questions about damages and returns, or simply call us and a representative will be happy to speak with you.
Please note – for all warranty issues that happen after one year, you (the customer) are responsible for shipping the product back to the manufacturer if it needs to go back to the factory for any reason. We use furniture medics around the U.S. to come to you, but some cases may require it to be sent back.